Manager - CQC (Complaints)

Title
Manager CQC (Complaints)
Business Unit
CQC (Complaints)
Job Grade
M2
Location :
Tandalja, Vadodara
Key Responsibilities
At Sun Pharma, we commit to helping you Create your own sunshine— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.
Are You Ready to Create Your Own Sunshine

As you enter the Sun Pharma world, youll find yourself becoming Better every day through continuous progress. Exhibit self-drive as you Take charge and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we Thrive together and support each others journeys.
Responsibilities

• Review of Product Quality Complaint Investigation Reports (Drug Products).
• Coordinate with other stakeholders involved in the complaint handling process.
• Monitor the progress of Filed Alert Reports (FAR), Recalls & Product Quality Complaint closure etc.
• Logging of Product Quality Complaints (PQC) in the database (TrackWise).
• Acknowledge the complaints to the complainants.
• Providing the response letter to the complainant.
• Reconciliation of received Product Quality Complaints.
• Note:
• Candidate should have worked in manufacturing location which caters to US Market.
• In addition to the site QA experience, Corporate Quality experience is an added advantage.
  

Travel Estimate
Low
Job Requirements
Educational Qualification
B.Pharma / M.Sc (Life Sciences)
Experience
13 to 15 Years
Your Success Matters to Us
At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Lets create a brighter future together!
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).