Branch Relationship Manager

Department Icon BFSI (Credit & Risk)
Posted: 1 year ago
7-11 years
Haryana
BFSI (Credit & Risk)
Work from Office
Full Time

Posted: 1 year ago
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Job Description

    As a Branch Relationship Manager in the banking industry, you will play a crucial role in establishing and maintaining strong relationships with clients, offering personalized financial solutions, and driving business growth within the branch.

    Your responsibilities will include:

    Client Relationship Management:

    • Developing and nurturing relationships with both existing and potential clients.
    • Understanding clients" financial needs and recommending suitable banking products and services.
    • Serving as the primary point of contact for client inquiries and addressing issues efficiently.

    Sales and Business Development:

    • Meeting branch sales targets through the promotion of banking products and services.
    • Cross-selling and upselling financial products like loans, mortgages, investments, and insurance.
    • Identifying opportunities to expand the client base and generate new business.

    Customer Service Excellence:

    • Providing exceptional customer service to enhance client satisfaction and retention.
    • Handling customer complaints and inquiries in a professional and efficient manner.
    • Ensuring compliance with regulatory requirements and internal policies.

    Financial Advisory:

    • Offering financial advice and guidance tailored to clients" financial goals and risk tolerance.
    • Conducting financial assessments and recommending appropriate investment strategies.
    • Collaborating with wealth management and investment teams to provide comprehensive solutions.

    Team Collaboration:

    • Working closely with branch managers, sales teams, and support staff to achieve collective goals.
    • Participating in sales meetings, training sessions, and team-building activities.

    Skills and Qualifications:

    • 7-8 years of experience in retail banking or financial services with a focus on relationship management.
    • Strong sales acumen and a proven track record of meeting and exceeding sales targets.
    • Excellent communication and interpersonal skills.
    • Sound understanding of banking products, services, and industry regulations.

    This is a full-time, permanent position with a day shift schedule at the Gurgaon location. If you are interested in this opportunity, please contact the employer at +91 hidden_mobile.,

Skills

ManagementTeam CollaborationRetail BankingCustomer Service ExcellenceBusiness DevelopmentFinancial AdvisoryCommunication SkillsTeam CollaborationRelationship ManagementSalesSales AcumenBanking ProductsClient Relationship ManagementInterpersonal SkillsIndustry Regulations

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