Chaayos - Program Manager

Role Overview

The Program Manager will be responsible for planning, executing, and overseeing key cross-functional projects to ensure timely delivery and alignment with business goals. This role involves strategic planning, stakeholder management, risk mitigation, and ensuring operational excellence across multiple initiatives.

Key Responsibilities

• Lead end-to-end program planning, execution, and delivery across multiple teams.
• Define program scope, objectives, timelines, and success metrics.
• Coordinate with cross-functional stakeholders including Operations, Product, Tech, HR, and Finance.
• Track program progress, identify risks, and implement mitigation plans.
• Drive process improvements and establish frameworks for efficient project delivery.
• Conduct regular reviews and prepare program updates for leadership.
• Ensure alignment of all initiatives with organizational goals and priorities.
• Manage documentation, reporting, and program governance.

Oversee budgeting, resource allocation, and vendor coordination where required.

Key Skills & Competencies

• Strong project/program management experience.
• Excellent communication, stakeholder management, and leadership skills.
• Proficiency in planning tools (Jira, Asana, Trello, MS Project, or similar).
• Analytical mindset with ability to solve complex problems.
• Ability to manage multiple projects simultaneously.
• Detail-oriented, proactive, and organized.

Qualifications

• Bachelor's degree in Business, Engineering, Management, or related field.
• 2-8 years of experience in program/project management.