Junior Solution Engineer

There is an immediate need for a Junior Solution Engineerat SupraITS Canada through its subsidiary Atomic North India. If youre someone who loves solving problems, enjoys learning new technologies, and wants to build real-world AI-powered applications while growing alongside an experienced engineering team then this position is for you.

LOCATIONS: This role is remote/hybrid and is available for candidates located in: Delhi, Chennai or Jammu

About Supra Its

Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide, including Network Operations Centers (NOCs) in Canada and India, ensuring 24/7 IT support and seamless service delivery.

Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a security-first approach and SLA-driven commitments, Supra ITS takes complete ownership of IT services, allowing clients to focus on growth while ensuring uninterrupted operations.

Canon Partnership

In 2021, Canon Canada made an equity investment in Supra ITS, recognizing a shared vision to deliver world-class technology and managed services across North America.

What began as a strategic investment has since evolved into an integrated partnership, combining Canons innovation and enterprise solutions with Supra ITSs agility, customer focus, and managed services expertise.

Today, we operate as a unified force, driving rapid growth across North America through automation, cloud, cybersecurity, and business process solutions. Together, Canon and Supra ITS are accelerating digital transformation for customers, delivering secure, scalable, and performance-driven IT solutions that redefine what it means to be truly customer-centric.

Canon Canadas strategic investment in Supra ITS strengthens this commitment by integrating Canons cutting-edge technologies with Supras agile IT services. This partnership fosters innovation, enhances efficiency, and accelerates digital transformation, providing customers with superior IT solutions that are scalable, secure, and customer centric.

For more information, visit www.supraits.com.

About Atomic North

Atomic North is the India-based subsidiary of Supra ITS, serving as the global delivery and operations centre behind Supras Managed IT, Application Services, and BPO businesses. As an integral part of Supra ITS international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North American leadership teams. As Supra ITS scales rapidly across North America in partnership with Canon, Atomic North is expanding its leadership team in India to support the companys next phase of growth, maturity, and operational excellence.

Team Overview

This is your opportunity to join a dynamic company with a team that works very well together and has solid organized structures in place. Supras head office is based in Brampton, Ontario with offices across North America and growing, you will be part of a growing team and evolving company.

Our global delivery operations are in India through our subsidiary, Atomic North. With Canons strategic equity partnership and a strong North American customer base, Supra ITS is scaling its India operations to deliver world-class infrastructure services, automation, and cybersecurity solutions.

About The Role

Were looking for curious, collaborative developers who are excited to turn ideas into working solutions and make an impact from day one.

Were building an AI-powered ITSM Agent Platform that helps IT teams automate ticket resolution, knowledge search, and workflow management. As a Junior Solution Engineer, youll grow your full-stack development skills while shipping real features that impact thousands of users.

YOU ARE!

• Able to break down features into tasks and estimate effort
• Demonstrated ability to pick up new technologies quickly
• Collaborative and asks clarifying questions
• Comfortable with debugging and using error messages to find issues

Key Responsibilities

What youll own

• Build React components for the agent platform UI (workflows, configuration panels, monitoring dashboards)
• Write TypeScript to ensure type safety across frontend code
• Implement feature branches following Git workflows; submit clean pull requests with test coverage
• Collaborate with intermediate engineers to understand API contracts and integrate backend services
• Develop Python scripts and utilities for agent testing and data pipeline work
• Deploy containerized services to development/staging environments using Docker
• Write unit tests and participate in code reviews

• Frontend - React, TypeScript, Vite, HTML/CSS
• Backend - FastAPI, Python, REST APIs
• Agents & AI - LangChain, CrewAI, MCP, Claude Skills and Agents or similar
• Data - PostgreSQL, Vector DBs (Pinecone/Weaviate), semantic search
• DevOps - Docker, Git, basic cloud deployment (AWS/GCP)

• Comfortable with React hooks (useState, useEffect, useContext) and TypeScript basics
• Can read REST API documentation and integrate APIs from JavaScript
• Python fundamentals: can write simple scripts for testing or data processing
• Basic SQL knowledge: can write simple SELECT, INSERT, WHERE queries
• Docker basics: can build and run a Docker image locally
• Comfortable with Git and command-line tools

While not required, preference may be given to candidates with experience in the following areas:

• Experience with Vite build tool
• Familiarity with testing libraries (Jest, Vitest)
• Any production deployment experience
• Exposure to RAG or semantic search concepts

Skills: it,javascript,react hooks,transscript,sql