Chief Staff

Role Title

Head CEO’s Office / Chief of Staff to CEO

Reporting To

CEO & Managing Director

Role Purpose

The Head – CEO’s Office will work as the CEO’s strategic execution partner, driving cross-functional initiatives, priority programs, and leadership alignment across business verticals. This role ensures that strategic decisions translate into disciplined execution, measurable outcomes, and organizational impact.

Key Responsibilities

1. Strategic Execution & CEO Priorities

• Drive execution of CEO-led strategic initiatives across all business verticals
• Translate CEO’s vision into actionable plans, milestones, and KPIs
• Track progress on critical initiatives and flag risks proactively

2. Cross-Functional Leadership

• Act as a central coordination point between Business Heads, Finance, HR, Operations, and Transformation teams
• Ensure alignment across functions for key growth, profitability, and transformation initiatives
• Break silos and accelerate decision-making

3. Performance & Governance

• Own preparation and follow-up of CEO reviews, MRMs, Board updates, and strategic meetings
• Track business performance dashboards, OKRs, and action items
• Ensure closure and accountability on CEO directives

4. Special Projects & Transformation

• Lead high-impact projects such as:
• Business transformation initiatives
• New vertical launches
• Cost optimization & productivity programs
• Digital / system implementation oversight
• Work closely with Transformation Office where applicable

5. Stakeholder & Leadership Support

• Partner with CEO in engaging senior stakeholders, investors, key clients, and advisors
• Prepare strategic notes, presentations, and decision briefs for the CEO
• Act as a thought partner and sounding board to the CEO

Candidate Profile

Experience

• 3–6 years of experience in:
• CEO’s Office / Chief of Staff roles
• Strategy / Consulting / High-growth organizations
• Prior exposure to multi-business or services-led organizations preferred

Skills & Competencies

• Strong strategic thinking with hands-on execution mindset
• Exceptional stakeholder management and communication skills
• High ownership, bias for action, and problem-solving ability
• Comfortable working in ambiguity and fast-changing environments
• Strong data, MIS, and presentation skills

Personality Fit

• Trusted confidant to the CEO
• High integrity and discretion
• Mature, grounded, and assertive when required
• “Gets things done” attitude

Success Metrics

• Speed and quality of execution of CEO initiatives
• Cross-functional alignment and closure rate of action items
• Improvement in leadership cadence, reviews, and governance
• Tangible impact on growth, efficiency, and execution discipline