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Sutherland Hiring For International Voice Process !!Day Shifts!!
Operations Maintenance & Support
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Job Description
Sutherland is Hiring for Day Shift!!! Voice Process!!Freshers Can Apply!!
We are hiring immediate joiners for the International Voice Process-Customer Support role.
Before coming for the walk-in interview, Share your resume on whatsapp with a tag line " Interested in International Voice" on 9324485024.
Write "HR Tanvi" on top of your resume while coming for the interview: Important
This opportunity is ideal for Freshers candidates or who have minimum of 6months in Voice Support or Non voice support, and passionate about customer service and have strong English communication skills.
Key Responsibilities:
Handle inbound international customer calls
Provide technical support and issue resolution
Deliver high-quality customer service
Maintain accurate customer interaction records
Shift & Work Details:
Work from Office
9 hours of shift- Between 9am to 9pm
5-day work week with 2 days rotational offs
One-way cab facility provided (up to 25 km radius based on shift timing)
Travelling Allowance: 3500/-
Note- Training for the batch will be 24 x 7 so that means they should be comfortable with Night Shift as well. Once you go on the floor, you will be working in dayshift.
Work Location: Sutherland Global Services
5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708
(Note: Looking for people who can join us immediately)
What You'll Do
Provide accurate information and timely resolutions
Maintain a professional and helpful tone in all written communication
Prepare daily/weekly reports on tasks and pending items
Coordinate with internal teams for seamless issue resolution
Why Join Us?
Attractive salary package
Communication & soft-skills training programs
Exposure to global clients and international processes
Rotational / fixed shifts depending on the process
One-way cab facility for night shifts (within 25 km from office)
Fun activities, competitions & themed events
Who Can Apply
/Graduates / Postgraduates all welcome
Excellent written and verbal communication skills
Flexible with rotational shifts including night shifts
Comfortable working from office
Available to join immediately
Contact Person: HR Alisha (9324485024)
Share you updated CV on 8591617529 on WhatsApp with Tanvi.
Preferred candidate profile: Immediate Joiners, Freshers Can Apply.
Skills
International BPOExcellent Communication In EnglishInterntaionalUS Voice ProcessBPO VoiceExcellent Verbal And Written Communication SkillsInternational VoiceInternational Voice ProcessCustomer SupportTechnical SupportCustomer ServiceInternational Voice ProcessVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Sutherland is an experience-led digital transformation company that stands at the forefront of delivering exceptionally engineered experiences for both customers and employees. With a mission rooted in ensuring sustained delight, Sutherland leverages over 35 years of expertise in caring for its customers' clients, consistently delivering measurable results and driving growth. The company's foundation in proprietary, AI-based products and platforms is strengthened by its robust intellectual property and a focus on automation.
As a global team of professionals, Sutherland prides itself on operational effectiveness and a strong cultural cohesion. Its commitment to clients and to each other is a testament to its collaborative ethos. The organization's dedication to innovation and excellence has established it as a leader in its field, continually pushing the boundaries of digital transformation to meet the evolving needs of businesses and consumers alike.
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