IT Support Engineer

We are seeking an IT Support Engineer to join our team in Maharashtra. The ideal candidate will be responsible for providing technical support and assistance to our clients and internal teams. This role involves troubleshooting hardware and software issues, managing ticketing systems, and ensuring that all IT-related queries are resolved efficiently. The IT Support Engineer will also assist with desktop support and configuration of applications such as Outlook. Key responsibilities include responding to support requests, diagnosing and resolving technical issues, maintaining documentation of support activities, and collaborating with other IT staff to improve service delivery. The successful candidate will possess strong problem-solving skills, excellent communication abilities, and a solid understanding of IT support processes. Familiarity with ticketing tools and experience in a resident engineer role will be advantageous. If you are passionate about technology and customer service, we encourage you to apply for this exciting opportunity.