Senior B2B Executive - Sales & Operations

Company Description Sweet Karam Coffee is a Chennai-born brand that reimagines the timeless tastes of South India for contemporary consumers. The company crafts authentic sweets, snacks, and staples with honest ingredients, combining regional recipes with modern convenience. Rooted in storytelling and nostalgia, Sweet Karam Coffee focuses on preserving South Indian culinary traditions and making them part of daily life. Through thoughtful packaging, sustainable practices, and a growing community of loyal customers, the brand connects heritage with todays fast-paced lifestyles. Team members join a mission-driven environment that values culture, quality, and the joy of sharing food.

Role Description

The Senior B2B Executive – Sales & Operations is a full-time, on-site role based in Chennai. This role focuses on driving B2B sales growth by identifying and developing new business opportunities, managing key accounts, and nurturing long-term relationships with partners, distributors, and institutional buyers. The executive will oversee end-to-end sales operations, including demand forecasting, order management, coordination with supply chain and production teams, and ensuring timely deliveries. The role involves setting and tracking sales targets, preparing sales reports, analyzing performance metrics, and providing insights to improve revenue and operational efficiency. The executive will collaborate closely with marketing, finance, and operations to support product launches, promotional activities, and customer service excellence.

Qualifications

• Proven B2B sales experience in FMCG, food & beverage, or related consumer goods, with a strong track record in account management and business development.
• Experience managing sales operations, including forecasting, inventory coordination, and order-to-delivery processes.
• Strong communication, negotiation, and relationship-building skills with the ability to influence stakeholders and close deals.
• Analytical skills for interpreting sales data, market trends, and customer insights to drive strategic decisions.
• Comfort working on-site in a fast-paced environment, with the ability to collaborate across cross-functional teams.
• Bachelors degree in Business, Marketing, Operations, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
• Familiarity with CRM tools, sales reporting systems, and basic MS Office applications (Excel, PowerPoint, Word).
• Knowledge of South Indian food culture and an interest in heritage brands is beneficial.
• Min 3 years experience and Min 1 year in FMCG compulsory