Software Asset Management (SAM) Analyst

Our technology services client is seeking multiple Software Asset Management (SAM) Analyst to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:

Role: Software Asset Management (SAM) Analyst

Experience: 8- 12 Years

Location: Pune, Mumbai

Notice Period: Immediate- 15 Days

Mandatory Skills: Software Asset Management, License Management, PR/PO, Contract Management, Audit, BMC Helix.

:

• The Software Asset Management Analyst will be responsible for the end-to-end lifecycle of software assets, including procurement, license management, compliance, renewals, and vendor coordination.
• The role requires strong collaboration with IT, procurement, legal, and desktop support teams to ensure software usage aligns with contractual, financial, and regulatory requirements.

Key Responsibilities:

1. Software Request & License Management

• Process software requests via BMC Helix/Digital Workplace Portal.
• Validate license availability and assign licenses through vendor portals (e.g., Microsoft 365, Autodesk).
• Initiate license harvesting or procurement when required.
• Maintain accurate records of license assignments, usage, and compliance.

2. Contract & Renewal Management

• Track contract expirations using dashboards (Asana, Remedy).
• Coordinate with legal and procurement for contract reviews and renewals.
• Ensure Ariba contracts are active and published before PR/PO creation.
• Maintain documentation in Ariba and Remedy for audit readiness.

3. Procurement & Purchase Order (PO) Process

• Create and manage Purchase Requisitions (PRs) and POs in SAP.
• Collaborate with the Center of Excellence (COE) for PR processing.
• Ensure all approvals (gatekeeper, manager, cost center) are documented.
• Track PO status and update stakeholders accordingly.

4. Vendor & Communication Management

• Use shared mailboxes for all vendor interactions.
• Ensure all communications are tagged to relevant Remedy tickets.
• Coordinate with vendors for quotes, license keys, and order confirmations.

5. Software Deployment & Packaging

• Coordinate with desktop engineering and local IT for software packaging and deployment.
• Track deployment status and update Remedy tickets.
• Manage add-ons and plugin deployments via Intune and Microsoft Entra.

6. Compliance & Audit

• Conduct regular license usage reviews and reclaim unused licenses.
• Ensure all actions are documented for audit and compliance.
• Support internal and vendor audits by providing accurate license data.

7. Dashboard & Reporting

• Maintain and update SAM dashboards for renewals and compliance tracking.
• Export and format data from Remedy for dashboard imports.
• Use dashboards for team coordination and audit visibility.

Required Skills & Qualifications:

• Bachelors degree in IT, Business, or related field.
• 36 years of experience in Software Asset Management or IT Procurement.
• Proficiency in SAP, Ariba, Asana, Remedy (BMC Helix), and Microsoft 365 Admin Center.
• Strong understanding of software licensing models and compliance.
• Experience with vendor portals and contract management systems.
• Excellent documentation, communication, and stakeholder management skills.
• Ability to work independently and collaboratively in a global team environment.

Preferred Qualifications:

• ITIL Foundation or SAM certification (e.g., CSAM, ITAM).
• Experience with Intune, Microsoft Entra, and Azure Cost Management.
• Familiarity with audit processes and legal contract review.

If you are interested, share the updated resume to [HIDDEN TEXT]