Windows SHA Support Engineer

A technology services client of ours is looking for multiple Windows Storage & High Availability (SHA) to join them on a Full Time basis. Here are more details about the role,

Role: Windows Storage & High Availability (SHA)

Key Skills: Windows Admin, Networking, Performance Tuning, Hyper- v, Fail Over Cluster

Experience: 5-10 Years

Notice Period- Immediate to 15 Days

Location- Bangalore, Hyderabad

:

• 5 years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.
• Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.

Soft Skills

• Leadership - handle technically challenging and politically sensitive customer Situations.
• Strong communications skills Excellent spoken and written English communication
• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
• Demonstrable troubleshooting skills
• Cross-team collaboration
• Technical Skills

Storage & High Availability (HA):

• Hyper V | Hypervisor | Hyper V Architect
• Cluster| Failover Cluster | Clustering
• SAN | NAS-Storage Technologies
• Backup technology -VSS- Volume Shadow Copy Service
• Windows Firewall
• Storage & Backup | Configuration | Types | Stack
• Server 2008 till 2019 | features | variances.
• Windows Update| Type of Updates | Cumulative Update | LTSC Long Term Service Channel

DFS & MSDTC- Microsoft Distributed Transaction Coordinator

• VSS | Back up
• Server Core machine | Server Hardware | Upgrading Server

Key Points

• Quorum in cluster
• Failover cluster
• Hyper-V checkpoints
• Check disk

If you are interested, Kindly share the updated resume to [HIDDEN TEXT]