QA Metrics Reporting Lead

• QA Metrics Reporting Lead
• Company: SWITS DIGITAL Private Limited
• Job Location: India
• Employment Type: Full-time
• Experience Required: 12+ years
• Job Title: QA Metrics Reporting Lead
• Location: Bengaluru
• Experience: 7 12 Years
• Key Responsibilities

Own the QA KPI framework, metric definitions, data collection, and reporting processes. Establish quality baselines and measure quality improvements across project phases. Track key metrics such as FT Pass Rate, defect density, defect leakage, test coverage, automation, cycle time, and release readiness. Develop operational and executive-level QA dashboards with trend analysis and drill-down reporting. Analyse quality trends, defect patterns, risks, and process bottlenecks. Correlate QA metrics with release outcomes and business impact. Automate QA data collection and reporting wherever possible. Support AI-assisted quality analytics, predictive insights, and executive reporting.

• Must-Have Skills
• 7 12 years of experience in QA / Quality Engineering.
• Strong hands-on experience in QA metrics, KPI frameworks, and quality reporting.
• Experience developing QA dashboards and executive reports.
• Proficiency in Power BI, Tableau, or Advanced Excel.
• Strong SQL and data analysis skills.
• Experience with Jira, Azure DevOps, or equivalent reporting tools.
• Strong understanding of defect lifecycle, test coverage, and quality KPIs.
• Excellent analytical, communication, and presentation skills.
• Good-to-Have Skills
• Advanced Power BI and data visualization.
• Python and data analytics.
• AI/GenAI or predictive quality analytics.
• Data Lake experience.
• Enterprise-wide QA KPI framework implementation.
• QA maturity assessment experience. .