Lead -SAP FICO Consultant

Date: Aug 19, 2026
Location:
Hyderabad, TG, IN, 500032
Functional Area: Remote
SAP FICO Lead – Production Support (P1/P2 Tickets)
Job Location
Remote – India
Employment Type
Full-Time
Experience
10+ Years
Shift Timing
3:30 AM – 11:30 AM
Job Summary
We are seeking an experienced SAP FICO Lead to manage critical production support activities and lead a team supporting global SAP Finance and Controlling operations. The ideal candidate should possess strong expertise in SAP FICO, excellent troubleshooting skills, and hands-on experience handling high-priority (P1/P2) incidents while ensuring adherence to SLAs and business continuity.
The role requires strong leadership capabilities, stakeholder management, root cause analysis, and continuous service improvement within a global AMS environment.
Key Responsibilities
Production Support & Incident Management

• Lead SAP FICO production support for business-critical applications.
• Manage and resolve P1/P2 incidents within agreed SLAs.
• Coordinate with cross-functional SAP teams during major incidents.
• Perform impact analysis and drive quick issue resolution to minimize business disruption.
• Participate in incident bridges and provide timely status updates to stakeholders.
• Conduct root cause analysis (RCA) and implement preventive measures.
  

Functional Support

• Support SAP FI modules including:
• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Asset Accounting (AA)
• Bank Accounting
• Tax Configuration
• Support SAP CO modules including:
• Cost Center Accounting
• Internal Orders
• Profit Center Accounting
• Product Costing
• Profitability Analysis (COPA)

• Resolve functional issues involving month-end and year-end closing activities.
  

Leadership & Team Management

• Lead a team of SAP FICO consultants supporting global business operations.
• Allocate incidents, monitor workloads, and ensure SLA compliance.
• Mentor junior consultants and conduct knowledge-sharing sessions.
• Review solutions before deployment to production.
• Ensure adherence to ITIL best practices and incident management processes.
  

Change & Problem Management

• Analyze recurring issues and drive permanent fixes.
• Support change requests and minor enhancements.
• Coordinate transport management across Development, QA, and Production environments.
• Prepare and maintain functional documentation and knowledge articles.
  

Stakeholder Management

• Collaborate with business users, project teams, technical teams, and external vendors.
• Provide regular updates to management regarding incident trends and system health.
• Participate in CAB meetings and production release activities.
  

Required Skills

• Strong experience in SAP FICO configuration and production support.
• Expertise in handling P1/P2 production incidents.
• Excellent knowledge of:
• General Ledger
• Accounts Payable
• Accounts Receivable
• Asset Accounting
• Bank Accounting
• Cost Center Accounting
• Internal Orders
• Profit Center Accounting
• Product Costing
• COPA
• Strong debugging and issue analysis skills.
• Experience with interfaces, IDocs, batch jobs, and integration with MM, SD, and PP modules.
• Good understanding of SAP transport management.
• Knowledge of ITIL incident, problem, and change management processes.
• Strong analytical, communication, and stakeholder management skills.
  

Preferred Skills

• SAP S/4HANA Finance experience.
• SAP Fiori knowledge.
• Experience with SAP Solution Manager, ServiceNow, or similar ITSM tools.
• Exposure to SAP Central Finance is an advantage.
• SAP Certification in SAP FICO or SAP S/4HANA Finance is preferred.
  

Educational Qualification

• Bachelors degree in Commerce, Finance, Accounting, Computer Science, Information Technology, or a related discipline.
• MBA (Finance) or CA/CMA qualification is an added advantage.
  

Key Competencies

• Leadership and team management
• Incident and crisis management
• Customer-centric approach
• Problem-solving and analytical thinking
• Decision-making under pressure
• Excellent verbal and written communication
• Stakeholder management
• Continuous improvement mindset
  

Responsibilities In AMS Environment

• Lead L2/L3 SAP FICO production support activities.
• Ensure 24x7 production support coverage through effective team coordination.
• Drive SLA/KPI adherence for incident resolution.
• Manage escalations from business and leadership teams.
• Identify automation opportunities and implement process improvements.
• Maintain high customer satisfaction through proactive support and timely communication.
  

SAP FICO Lead – Production Support (P1/P2 Tickets)
Job Location
Remote – India
Employment Type
Full-Time
Responsibilities In AMS Environment

• Lead L2/L3 SAP FICO production support activities.
• Ensure 24x7 production support coverage through effective team coordination.
• Drive SLA/KPI adherence for incident resolution.
• Manage escalations from business and leadership teams.
• Identify automation opportunities and implement process improvements.
• Maintain high customer satisfaction through proactive support and timely communication.