Sap Materials Management Consultant

Job Title

SAP MM Consultant – Production Support (P1/P2 Tickets)

Job Location - Remote

Experience: 6–10 Years

Job Summary

We are looking for an experienced SAP MM Consultant to provide production support for critical business operations and handle P1 and P2 priority incidents. The role requires strong functional expertise in SAP Materials Management (MM) , with the ability to analyze, troubleshoot, and resolve high-priority issues within SLA timelines.

The consultant will work closely with business users, cross-functional teams, and technical teams to ensure smooth functioning of procurement, inventory, and quality processes in the SAP environment.

Key Responsibilities

Production Support & Incident Management

• Handle P1 and P2 priority tickets related to SAP MM modules.
• Ensure timely resolution of incidents in line with agreed SLA/KPI targets.

• Perform root cause analysis (RCA) for recurring production issues and propose preventive actions.
• Coordinate with ABAP, BASIS, integration, and business teams for issue resolution.
• Support ticket triage, impact assessment, prioritization, and escalation management.

SAP MM Functional Support

• Provide support for procurement and inventory management processes including:
• Purchase Requisition
• Purchase Order
• Goods Receipt / Goods Issue
• Invoice Verification
• Vendor Master
• Material Master
• Inventory Management
• Stock Transfers
• Subcontracting and Consignment processes
• Analyze and resolve issues related to pricing, account determination, and release strategies.
• Support integration points between MM and FI/SD/PP modules.

Configuration & Process Support

• Analyze business requirements and perform minor configuration changes where applicable.
• Support testing and validation of fixes, enhancements, and transport movements.
• Work with development teams for functional specifications, defect analysis, and custom enhancement support.

Documentation & Compliance

• Prepare and maintain incident resolution documents, RCA reports, and knowledge articles.
• Follow ITIL-based incident, problem, and change management processes.
• Ensure business process continuity and compliance with organizational standards.

Required Skills

• 6–10 years of experience in SAP MM functional consulting/support
• Strong experience in production support and handling P1/P2 tickets
• Good knowledge of SAP MM processes:
• Procurement
• Inventory Management
• Invoice Verification
• Material Master and Vendor Master