Chat Customer Service Representative || International BPO (Hyderabad)

Talent acquaintance
Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-4 years
Hyderabad
Operations Maintenance & Support
work from office
Full Time
Closes 1 Jan 2027
Posted: 1 week ago
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Job Description
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Job Description

  • Chat Customer Service Representative || International BPO (Hyderabad)
  • Company: Talent Acquaintance
  • Job Location: Hyderabad, Telangana, India
  • Employment Type: Full-time
  • Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through various channels.
  • Collaborate with internal teams to enhance customer experience.
  • Develop and maintain thorough knowledge of products and services.
  • Identify opportunities to upsell and cross-sell products or services.
  • Maintain accurate records of customer interactions and transactions.
  • Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic setting.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to adapt to changing situations and priorities.
  • Strong attention to detail and organizational skills. .

Skills

Customer ServiceBpoAbility To Work In A FastpacedProficient In Using Computer SystemsInterpersonal SkillsPrioritiesSoftware ApplicationsAbility To Adapt To Changing SituationsOrganizational SkillsStrong ProblemsolvingAnalytical SkillsStrong Attention To DetailDynamic SettingExcellent Communication

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