Customer Service Voice And Chat International Bpo Pune

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-4 years
Pune
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027

Posted: 1 week ago
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Job Description

  • Customer Service Voice And Chat International Bpo Pune
  • Company: Talent Acquaintance
  • Job Location: Pune, Maharashtra, India
  • Employment Type: Full-time
  • Roles and Responsibility
  • Provide technical support and assistance to customers via phone, email, or chat.
  • Troubleshoot and resolve complex technical issues efficiently.
  • Collaborate with internal teams to identify and implement solutions.
  • Develop and maintain a thorough understanding of products and services.
  • Create and maintain documentation of technical issues and resolutions.
  • Continuously improve customer satisfaction through effective communication.
  • Job Requirements
  • Strong technical skills and knowledge of software applications.
  • Excellent communication and problem-solving skills.
  • Ability to work in a rapid-paced workplace and prioritize tasks effectively.
  • Robust analytical and troubleshooting skills.
  • Experience with customer support tools and technologies.
  • Ability to collaborate with cross-functional teams. .

Skills

Customer ServiceBpoProblemsolvingCustomer Support ToolsTechnical SupportTroubleshootingCommunication

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