Online Chat Representative International Bpo Hyderabad

Talent acquaintance
Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-4 years
Hyderabad
Operations Maintenance & Support
work from office
Full Time
Closes 3 Jan 2027
Posted: 1 week ago
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Job Description
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Job Description

  • Online Chat Representative International Bpo Hyderabad
  • Company: Talent Acquaintance
  • Job Location: Hyderabad, Telangana, India
  • Employment Type: Full-time
  • Roles and Responsibility
  • Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally.
  • Utilize robust problem-solving skills to address complex customer complaints and concerns.
  • Collaborate with internal teams to resolve customer issues and enhance overall customer experience.
  • Maintain accurate records of customer interactions using CRM software.
  • Continuously update knowledge of products and services to provide accurate information to customers.
  • Work effectively in a team workplace to achieve customer satisfaction goals.
  • Job Requirements
  • Proven experience in a customer-facing role, preferably in a chat or non-voice BPO setting.
  • Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly.
  • Strong problem-solving skills and the ability to think critically and creatively.
  • Ability to work in a rapid-paced environment, managing multiple tasks simultaneously.
  • Proficiency in using CRM software and other support tools.
  • Strong attention to detail, ensuring accuracy and quality in work. .

Skills

BpoCRM SoftwareProblemsolvingCommunication SkillsCustomer ServiceAttention To Detail

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