Posted: 2 weeks ago
6-11 years
Indore, Pune, Jaipur
Operations Maintenance & Support
work from office
Full Time
Closes 23 Dec 2026
Posted: 2 weeks ago
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Job Description
- Manage daily contact center operations and ensure achievement of SLAs, CSAT, FCR, quality, and productivity targets.
- Lead, coach, and manage Team Leaders and Customer Support Executives handling 20–50+ FTEs.
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Skills
AhtBPOCall Center OperationsSLAAssistanceOperations ManagementTeamCenterOperationsOperations ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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