Operations Executive - Aesthetic Clinic

Location: Al Wasl Road, Jumeirah, Dubai

Industry: Aesthetics / Healthcare

The Operations Executive will oversee the day-to-day operations of the clinic, ensuring smooth workflow, staff coordination, compliance, and service excellence. This role acts as a bridge between management, medical staff, and front-office teams.

• Manage daily clinic operations and ensure smooth patient flow
• Coordinate schedules for doctors, therapists, reception, and sales teams
• Monitor staff attendance, performance, and productivity
• Ensure compliance with DHA regulations, internal SOPs, and hygiene standards
• Oversee inventory, consumables, and coordination with suppliers
• Handle operational issues, escalations, and client complaints professionally
• Prepare daily, weekly, and monthly operational reports
• Support management in improving efficiency, service quality, and cost control
• Assist with onboarding and training of new staff

• Bachelor's degree in Business Administration, Healthcare Management, or similar
• Minimum 23 years of operations or clinic management experience (aesthetic/medical preferred)
• Strong organizational and leadership skills
• Excellent communication in English (Arabic is a plus)
• Knowledge of clinic workflows, DHA compliance, and service standards
• Ability to multitask and manage a fast-paced environment

• Team management & coordination
• Problem-solving & decision-making
• Process optimization
• Client service excellence