Telecaller

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-15 years
All India, Chennai, Medavakkam, Salem, Tambaram, Vellore
Operations Maintenance & Support
work from office
Full Time
Closes 1 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

We are seeking a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for engaging with potential customers over the phone, providing information about our products and services, and assisting in the sales process. This role is crucial for driving customer engagement and ensuring a positive experience for our clients.

Key Responsibilities:

  • Conduct outbound calls to potential customers to promote our products and services.
  • Provide accurate information and answer queries related to our offerings.
  • Maintain a record of calls and customer interactions in our database.
  • Follow up with leads and ensure timely communication.
  • Collaborate with the sales team to achieve targets and improve customer satisfaction.
  • Handle customer complaints and provide appropriate solutions.

Required Skills:

  • Excellent verbal communication skills.
  • Ability to engage with customers and build rapport.
  • Basic understanding of sales principles and customer service practices.
  • Proficiency in using phone systems and CRM software.
  • Strong organizational skills and attention to detail.

This is an excellent opportunity for individuals looking to start their career in the telecalling and voice process industry. If you are a self-starter with a passion for customer service, we encourage you to apply.

Skills

TelecallerTelecallingVoice Process

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