Senior Engineer - Software Support At A FinTech Company
Operations Maintenance & Support
Posted: 1 week ago
Posted: 1 week ago
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Job Description
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Job Description
Responsibilities
- Troubleshoot and resolve complex application and database issues.
- Handle critical customer issues and technical escalations.
- Analyse logs and system performance to identify root causes.
- Collaborate with Engineering and Product teams on bug fixes and enhancements.
- Support deployments, configuration changes, and production validations.
- Improve troubleshooting processes and technical documentation.
Preferred candidate profile
- Experience in Software/Application Support.
- Strong knowledge of Linux/Unix environments.
- Advanced SQL and database troubleshooting skills.
- Experience with Python or Shell scripting.
- Strong debugging, analytical, and problem-solving skills.
- Excellent communication and stakeholder management skills.
Skills
SQLCompanyLinuxSoftware SupportSeniorSoftwareFintechProduct SupportProductionIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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