Sales Associate Eyewear

Key Responsibilities

• Greet and assist customers in selecting frames, lenses, and accessories suited to their prescription, lifestyle, and aesthetic preferences
• Achieve individual and store sales targets consistently
• Provide expert advice on lens types, coatings, brands, and trending eyewear styles
• Process sales transactions accurately using the POS system
• Handle customer queries, repairs, adjustments, and after-sales service professionally
• Maintain visual merchandising standards and ensure the store floor is well-presented at all times
• Build long-term customer relationships to drive repeat business and referrals
• Stay updated on new collections, promotions, and product launches
• Support stock management, inventory counts, and replenishment activities
• Collaborate with optometrists and other team members to ensure seamless customer experience

Required Skills & Qualifications

• 1–3 years of retail sales experience, preferably in eyewear, luxury fashion, or optical retail
• Strong interpersonal and communication skills in English (Arabic is a plus)
• Passion for fashion, lifestyle products, and customer service
• Ability to work in a fast-paced, target-driven retail environment
• Basic understanding of optical terminology and lens products (training provided)
• Proficiency in POS systems and MS Office basics
• Flexible to work shifts, weekends, and public holidays

Retail Sales · Customer Service · Optical Retail · Visual Merchandising · Product Knowledge · Upselling · POS Systems · Team Collaboration · Inventory Management · Communication Skills · Fashion Retail · Sales Targets