Assistant Key Account Manager - Yes Bank Branch Banking

Position Title

Assistant Key Account Manager - Yes Bank Branch Banking

Department

Partnership Distribution

Level/Band

Assistant Managers/304

Reports To

TM/RM/RSM

Supervises

NA

Geographic Area Covered

Branches / Cluster

Stakeholders Internal

Training

Branch Operations

Distribution Operations

Stakeholders External

Channel Partner

Organization Process

Key Contributions

Sales

• .Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for designated branches
• .Working jointing with the Branch Manager on Business Implementation plan
• .Driving and motivating the branch staff and providing support for logging in applications sourced
• .Tapping the right database of the branch and ensure authentic documentation

.Build relationship with the Sales/ operations/Relationship teams and ensure the business targets and Productivity targets of the allocated branches are met effectively

• .Prospect and meet customers within and outside the Branch as when required
• .To develop, agree and implement short term and long term plans to achieve sales targets
• .To achieve branch RM activation targets Seek commitment from the partner towards achievement of business objective

Relationship Management

• .Managing the relationship between internal team and channel partner so as to
• Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
• .Provide all possible support to the channel partner as a face of parent company
• .Effectively execute all Marketing activities as per Partners requirement
• .Ensuring timely issuance of policies with resolving all pending etc.
• .Adhere to the customer touch-point engagement in order to service his portfolio of customers
• .To maintain the desired persistency ratio
• .Prompt post-sales service with respect to all domains

Ensure Compliance

.Ensure compliance to internal sales process & other compliance standards

. Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team

MIS

• .Adhering to the Training Road map.
• .Providing timely reports to the Supervisor as per the requirement.
• .Adhering to the TALIC code of conduct.

Technical

• Ability to interact and conduct sales call with high value, higher income category leads which could include Pioneer and Exclusive customers of the Bank
• Banking, financial services industry, business perspective & planning exposure
• Product/Subject matter expertise
• Organisational skills including self management, problem solving skills, peer level co-ordination and ability to deliver a high volume of quality work

Behavioral

Essential

Desired

Interpersonal skills

.

Communication skills

.

Creative thinking skills

.

Supervising/Leadership skills

.

Teamwork Skills