Sr Quality Engineer(ServiceNow Testing,ATF)

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Key Responsibilities:

• Design, develop, and execute test plans, test cases, and test scripts for ServiceNow applications and modules.
• Perform functional, regression, integration, and user acceptance testing (UAT).
• Validate ServiceNow workflows, business rules, client scripts, and UI policies.
• Collaborate with developers and stakeholders to identify and resolve defects.
• Maintain test documentation and provide detailed reports on test results and issues.
• Participate in Agile/Scrum ceremonies and contribute to continuous improvement of testing processes.
• Ensure compliance with quality standards and best practices in ServiceNow testing.
• Use automated testing tools (e.g., ATF Automated Test Framework) where applicable.

• Bachelors degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in testing ServiceNow applications.
• Must be willing to work in shifts
• Strong understanding of ITSM or other ServiceNow modules.
• Experience with ServiceNow Automated Test Framework (ATF) is a plus.
• Familiarity with Agile/Scrum methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Experience with test management tools like JIRA, ALM, or TestRail.

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

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