Senior Manager Employee Relations

1. Grievance handling for all bargainable employees:

• Interact with employees to identify and effectively resolve all issues
• Effective predicting of issues that pose a threat to smooth functioning of organization & prioritize accordingly
• Prevent employee grievances from turning into bigger IR issues that can hamper production
• Conduct regular meetings like IRC (Industrial Relations Committee) to capture all employee grievances.

2. Ensure maintenance of Internal Discipline:

• Ensure that there is good understanding & acceptance for all rules and regulations mandated by the Management.
• Take necessary preventive actions and measures of counselling wherever necessary
• Take necessary disciplinary actions wherever required to ensure harmonious and productive environment on the shop floor.
• Lead Quality Circle, SDT, improvement projects.

Ensure Statutory Compliance of the factory he/she is responsible for : Monitoring Statutory compliances such as ESI,PF, Minimum wages, maternity benefit, Bonus Act & Submission of returns

3. Liaise with employees, Union Leaders, line managers, divisional heads & factory heads:

• Work closely with line managers for improvement in production, interacts with shop supervisors, managers, function heads.
• Implement long term settlements, wage negotiations clauses, Bonus settlements, union elections and other critical items as and when they are due & manage industrial relations.
• Provide inputs to the ER head for preparing management demands.
• Provide cross-functional support to administration, communication and productivity services, safety team.
• Resolve ER issues at the plant level striving for no/minimum loss to business/ corporate image.
• Maintain cordial relations with all stake holders in order to ensure smooth functioning on the shop floor.
• Implement location level ER priorities in consultation with Factory Head, Shop heads & ER Head.
• Identify risks and opportunities in the respective factory location and put in place plans to mitigate the same.

4. Drive initiatives to motivate bargainable employees:

• Identify and implement welfare activities including sports for blue collar workers in line with organizational guidelines
• Organize regular Reward & Recognition functions like the long service awards
• Plan and organize various family events or departmental picnics.
• Be responsible for a set of employees in shop/area for engagement, growth, recognition,
• Self –Directed teams , SQDCME (Safety / Quality/ Delivery/ Cost/ Morale and Environment)

Internal

• Employees: Regular Liaising & proactive IR
• Block Union Representatives / Line Managers/Divisional Heads/Factory Heads : Regular Interaction and communication for smooth functioning.
• Shared services, Construction, Safety, Administration, Medical: To assist workmen in resolving their grievances
• ER Team: Regular Interaction between factories for good flow of management ideas.

External

Labour Department & Government Agencies: For Statutory Requirements

Industry Associations: Participation in industry associations and forums related to Industrial Relations to stay informed about trends, regulations, and emerging practices.

• Education : Post Graduate in Human Resources.
• Relevant Experience : 5+ years of experience in HR / ER with exposure to handling blue collared workers extensively.

• Business Acumen
• Change Management
• Conflict Management
• Influencing Skills
• Labour Relations
• Strategy & Risk Management
• Stakeholder Management