Tata Tele Business Services - Partner Manager - Platinum

Role Title: Partner Manager - Platinum

Business Unit: SME Business

Function: Indirect Sales

Department: Indirect Sales

Grade/Level: Manager/Sr. Manager

Key Relationships/Key Customer:

• External: Customers, Channel Partners, FOS
• Internal: Sales, Commercial, Marketing, Solutions, Finance, Collection, Order login, Network

Span of control: Geographic: Pan India

Why position exists: Responsible to drive partners for revenue enhancement and extending TTL reach through new acquisition.

Job Responsibilities:

• Enabling partners and customers with service support from TTL support functions.
• Controlling Channel and Channel Partner Manpower (FOS) attrition.
• Ensuring completion of Business Planning with all active channel partners before 8th of every month.
• Driving the capability building plan with partners by ensuring timely trainings for various parameters.
• Assisting the Partners in Large deal Closures by accompanying them for Customer calls.
• Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.
• Ensuring Channel Policy Adherence and Processes in the assigned territory.
• Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer).
• Should be able to build new large high revenue accounts.
• Responsible for Channel partner productivity and their ROI.
• Keep Abreast with Competitive activities in the region.

Key Result Areas:

• Product: PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER SERVICES/TOLL FREE
• New business acquisition through partners.
• Customer Satisfaction and Channel Satisfaction.
• Addition of new logos as per AOP.
• Driving EPPC (Existing Product per Customer).
• Quality of funnel and Growth.

Skills/ Capabilities and competencies:

Necessary:

• Understanding of wireless and wire line telecom solutions.
• Good Oral and Written Presentation skills.
• Strong cross functional skills to collaborate with commercial, program management, Technology and Finance.

Preferred:

• Innovative and flexible in strategising GTM Approach.
• Flexible for learning new products and processes.

Qualification: Graduate + MBA (Mktg) Or Engineering Graduate.

Overall Work Experience: 2-8 Years.

Essential Requirement: Experience of Enterprise Selling/ B2B sales/ managing large Channels. Should have sound Achievements and Recognitions from Previous Roles.

Preferred Industry: Telecom / EBPAX (like - Panasonic/Samsung/Avaya) / Large System Integrators (like Wipro, HCL) / Software Selling Companies.