Analyst - Student Onboarding

Posted: 3 weeks ago
2-5 years
New Delhi HQ, India
work from office
Full Time
Closes 20 Nov 2026

Posted: 3 weeks ago
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Job Description

Analyst Student Onboarding

  • Be the first point of contact for clients (inbound or outbound) leveraging different platforms
  • Understand the goals & objectives of the student(s); identify customer needs, clarify information, provide appropriate solutions and alternatives
  • Provide guidance to the student over phone/email about navigating the industry leading TC Global student portal
  • Connect with interested customer base and onboard them on the TC Global Student Portal
  • Support students on administrative requirements concerning higher education admissions, application and visa management
  • Assisting teams in the value chain and across business functions in managing and executing relationships over the phone and online
  • Develop insight and exposure into countries, areas of study and businesses
  • Study and manage the inflow of data for identification of opportunity and influencing decisions
  • Regularly attend in-house Learning & Development sessions and external seminars to improve knowledge/performance level and facilitate career growth

Skills

B2CCallsOutboundOnboardingTeams

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About Company

TC Global was founded in the year 1995. Today, TC Global is a leading global ed, learning, and investment platform with a substantial and diversified base of consumers that includes students, professionals, universities, corporates and governments. We are building a mobility and learning community of people, students and global partnerships, to catalyze world citizenship. As pioneers in global ed, we are disintermediating the existing structure of services, and re-igniting our business model to help transform individuals and businesses in the backdrop of a borderless world. We are harnessing the power of technology and leveraging the expertise of our people to create a comprehensive and collaborative ecosystem. TC Global will deliver a transformative experience to all our consumers and ensure that our work catalyses the global citizens of tomorrow, today.

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