Accounts Receivable Senior Process Associate

Role : Accounts Receivable Senior Process Associate

Skill : Order to Cash

Experience : 2 to 4 years

Job Location: Chennai

Shift Timing- US Shift

Education:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Non-technical graduation in finance & accounts stream- MBA, M Com, B Com, BBA

Must Have Skills:

• Strong understanding of End-to-End O2C cash application processes,
• credit limits,
• sales tax certificates/exemption documentation,
• cash applications, and dispute management

Good to Have:

• Strong ERP knowledge (Oracle/SAP),
• advanced Excel skills,
• excellent communication.
• Good knowledge automation of Power automation and BI

Key Responsibilities

• Apply customer payments accurately based on remittance details.
• Investigate and resolve unapplied cash, short payments, deductions, and account discrepancies.
• Review and validate tax exemption certificates and supporting documentation.
• Manage customer tax-related invoice disputes and coordinate resolutions.
• Perform customer account reconciliations and maintain account accuracy.
• Support customer credit reviews and account risk assessments.
• Collaborate with Billing, Tax, Collections, Treasury, and Customer Service teams.
• Ensure adherence to SLA, quality, and productivity targets.
• Support month-end reporting and reconciliation activities.
• Identify opportunities for process improvements and operational efficiencies.