Accounts Receivable Team Lead

Role: Accounts Receivable Team Lead

Skill: Order to Cash

Experience: 5 to 8 years

Job Location: Chennai

Shift Timing -US Shift

Education:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Non-technical graduation in finance & accounts stream- MBA, M Com, B Com, BBA

Must Have Skills:

• Strong understanding of End-to-End O2C processes
• Cash Application and Payment Reconciliation
• Credit Management and Credit Limit Review
• Collections and Dispute Resolution Management
• Sales Tax Certificate / Exemption Documentation Knowledge
• ERP Expertise (SAP/Oracle)
• Advanced Excel Skills
• Team Leadership and People Management
• Stakeholder/Customer Management
• SLA and KPI Management
• Process Improvement and Root

Good to Have:

• Strong ERP knowledge (Oracle/SAP),
• advanced Excel skills,
• excellent communication and proven team leadership experience.
• Good knowledge automation of Power automation and BI

Key Responsibilities

• Lead end-to-end Accounts Receivable (O2C) operations.
• Manage Cash Application, Reconciliations, Credit Review, and Customer Query Management processes.
• Monitor team performance against productivity, quality, SLA, and turnaround time targets.
• Act as the escalation point for customer and stakeholder issues.
• Conduct performance reviews, coaching, mentoring, and employee development activities.
• Collaborate with Sales, Billing, Treasury, Collections, Tax, and Customer Service teams.
• Drive process improvements, automation initiatives, and operational excellence programs.
• Prepare and review management reports, dashboards, and operational metrics.
• Ensure adherence to compliance requirements, audit controls, and company policies.
• Support transition, transformation, and continuous improvement initiatives.