Role: Team Member
Skill: Order to Cash
Overall Experience: 1 to 6 Years
Location: Thane
Shift- Global shift(uk, us,ANZ/APAC)
Education:
• Bachelor's Degree in Commerce, Accounting, Finance, Business Administration, MBA, or related field,
• Minimum 15 years of regular, full-time education (10 + 2 + 3)
Must Have Skills:
• OTC Invoice processing, Payment Processing , Reconciliation
Good to have:
• ERP Knowledge, MS Office
Job Responsibilities:
• Ensure sales orders comply with AR, credit, and billing policies to enable accurate and timely invoicing.
• Verify supporting documents such as contracts, rate cards, approvals, and delivery terms prior to order entry.
• Monitor daily billing cycles and manage billing calls/queries in line with SLAs and policy guidelines.
• Coordinate with field/location teams to obtain missing documents for timely invoice processing.
• Maintain and review real-time billing & unbilled trackers to ensure visibility of accruals and billing pipeline.
• Reconcile daily cash flow with customer statements, including on-account, unapplied, and unallocated payments.
• Monitor and circulate unapplied/unidentified cash daily and drive proactive follow-ups with collectors for resolution.
• Monitor TAT and quality metrics to ensure adherence to operational targets.
• Audit daily production output from Level 1 to ensure high accuracy, quality standards, and SLA adherence.
• Identify, correct, and document errors, updating SOPs to prevent repeat issues.
• Maintain and track escalations for complex billing and cash application (on-account) queries through closure.
• Generate and analyze MIS reports (aging, daily volumes, cash on-account) to provide actionable management insights.
• Reconcile daily cash flow against bank statements and ensure accurate remittance-to-invoice matching.
• Monitor TAT compliance by tracking received vs. posted dates for all transactions.
EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN or EPIR number on your resume
Step 1: Visit [ https://ibegin.tcsapps.com/candidate/next/en-IN/register] (Alternatively, you may visit https://www.tcs.com/careers and click on 'Apply Now').
Step 2: On the iBegin homepage, click on Login (Three dots/lines at top right corner of the homepage to get the option)
Step 4: Select "BPO" in Area of Interest and complete the registration. (Fill in the details)
Step 5: Once completed, your TCS EP ID would be generated which starts with EP2026CNXXXXXXX, EP2026IRXXXXXXX.
Step 6: You will be able to see your EP ID after logging into the iBegin website