OTC- Business Process Lead-Cash Posting, Unapplied Cash Research, Customer Reconciliation

Apply incoming payments (checks, wire transfers, ACH, credit cards) to customer accounts in ERP systems. • Ensure correct allocation against invoices, credit memos, and unapplied cash. • Reconcile daily bank deposits with cash receipts in the accounting system. • Investigate and resolve discrepancies between bank statements and internal records. • Identify and resolve unapplied or misapplied payments. • Communicate with internal teams (Collections, Billing) and customers to clarify payment details. • Prepare daily, weekly, and monthly cash application reports. • Assist in month-end closing activities related to cash application. • Ensure adherence to company policies and SOX compliance. • Maintain accurate documentation for audit purposes. • Upstream and Downstream knowledge of OTC