OTC - Sr Process Associate

2 – 10 years of experience in Order to Cash • Good communication skills (written & oral) • Perform validation of billing-critical fields — before generating invoices in Oracle. • Updating billing record statuses in CMS • Daily reconciliation and Error Handling at each handoff point (CMS to billable items table to Oracle) • Marine billing and domestic billing reviews and invoicing as per agreed billing schedule • Issue manual credits for specific cases (excluding MNR and RD. service) and daily reconciliation • Manual Invoicing for Special Charges like: MSC New Build Invoicing; Miscellaneous Charges Handling • Performing Cash Application in accordance with the excel template received from the Collectors team detailing the payment amount and the specific invoices • Queries & Error handling, resolution and escalations • Audit & Compliance • MIS Reporting