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Job Description
Role & responsibilities
- Handle Service request raised by Contact centre team
- Resolved the Service Request within TAT with the help of all stakeholders
Skill Set -
- Excellent English Communication & Writing Skills
- Must have basic knowledge of Retail Asset and Customer Service Email transactions
- Microsoft Office fluency required
- Must be able to react to changes quickly and shift priorities as needed
- High level of reliability and encouragement
- Ability to work independently as well as in a group environment
- Effective organizational and time management skills with the ability to work effectively and meet deadlines
Deliver actionable services to multiple internal support groups as required
Skills
Mail DraftingExcellent Communication In EnglishEmail WritingMicrosoft Office AccessEnglish WritingFluent EnglishVerbal CommunicationDraftCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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