Telecallers

Posted: 3 hours ago
2-5 years
Noida, India
work from office
Full Time
Closes 11 Jan 2027

Posted: 3 hours ago
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Job Description

We're Hiring | Telecallers

Company: SG Infriva
Location: Noida
Department: Telecalling
Experience: 1–3 Years
Open Positions: 3
Working Days: 6 Days a Week

Company Website: https://sginfriva.com/

About the Role:
SG Infriva is looking for enthusiastic and target-driven Telecallers to join its team in Noida. If you have good communication skills and enjoy interacting with customers, we'd love to hear from you!

Key Responsibilities
  • Make outbound calls to prospective customers.
  • Generate, identify and qualify potential sales leads.
  • Understand customer requirements and provide relevant information.
  • Follow up with prospective customers and manage enquiries.
  • Coordinate qualified leads with the Sales team.
  • Maintain accurate customer details and call records.
  • Update and manage customer information in the CRM/lead management system.
  • Achieve daily, weekly and monthly calling targets.
Candidate Profile
  • Graduate preferred.
  • 1–3 years of experience in telecalling, sales or customer support.
  • Good verbal communication skills in Hindi and English.
  • Strong interpersonal and convincing skills.
  • Target-oriented with a positive and proactive approach.
  • Ability to handle customer queries and follow-ups effectively.

Skills

CRMCommunication

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About Company

We are a 200+ member Digital Agency with offices in Bangalore, Mumbai, Gurugram and Kolkata, offering integrated services to enterprises and brands. Some of the companies that we work with are Axis Bank, Coca-Cola, Ola Cabs, Future Group, FreeCharge, Steve Madden, IndiaFirst Life Insurance, Headhonchos, @Home and Offerpop. We extend our expertise for the online medium in areas below, 1. Research: Brand Research, Social Media Listening, Design Research, Custom Research 2. Strategy: Content & Communication Strategy, Social Media Roadmap, Customer Engagement Strategy 3. Marketing: PR, Search Marketing, Social Media Marketing, Email Marketing, Content Marketing, Video Marketing, App Marketing 4. Analytics: Web Analytics, Google Tag Management, Predictive Analytics, Social Media Analytics 5. Support: Social Customer Support, Platform Chat and Email Support, Technical Support

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