Customer Service Associate

Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
1-6 years
Pune(Kharadi)
Operations Maintenance & Support
work from office
Full Time
Closes 28 Dec 2026

Posted: 2 weeks ago
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Job Description

Hiring: Customer Support Executive International Chat Process (E-commerce Platform -Seller support)

We are looking for enthusiastic and customer-focused professionals to join our team for an International Voice Process supporting a leading E-commerce platform.

Position: Customer Support Executive

Location: Pune

Process: International Chat E-commerce

Job Responsibilities:

Handle customer queries through international Chat

Provide excellent customer service and resolve customer concerns

Assist customers with orders, payments, delivery, returns, and other issues

Maintain quality standards and achieve process targets

Candidate Requirements:

Excellent verbal communication skills

Minimum 6 months of experience in International Voice Process

Freshers with excellent communication skills may also be considered (UG/Graduate)

Customer handling skills and a positive attitude

Salary & Benefits:

CTC: Up to 32,000

Cab facility available

Rotational shifts

5.5 days working

Interview Process:

Virtual Interview

Interested candidates can apply and grow their career with us!

Share your updated CV to apply.

HR- Ujjwal -9096044530

ujjwal.chauhan@transcom.com

Skills

International Chat ProcessChat ProcessInternational Non VoiceInternational BPONon VoiceBPOCustomer ServiceInternationalCustomer SupportCustomer ServiceInternational Voice ProcessCustomer HandlingDeliveryVoice Process

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