Customer Support Associate

Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
1-2 years
Pune(Kharadi)
Operations Maintenance & Support
work from office
Full Time
Closes 23 Dec 2026

Posted: 2 weeks ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Hiring: Customer Support Executive International Voice Process (E-commerce Platform)


We are looking for enthusiastic and customer-focused professionals to join our team for an International Voice Process supporting a leading E-commerce platform.


Position: Customer Support Executive

Location: Pune


  • Process: International Voice E-commerce
  • Job Responsibilities:
  • Handle customer queries through international voice calls
  • Provide excellent customer service and resolve customer concerns
  • Assist customers with orders, payments, delivery, returns, and other issues
  • Maintain quality standards and achieve process targets

  • Candidate Requirements:
  • Excellent verbal communication skills
  • Minimum 6 months of experience in International Voice Process
  • Freshers with excellent communication skills may also be considered (UG/Graduate)
  • Customer handling skills and a positive attitude

  • Salary & Benefits:
  • CTC: Up to 35,000
  • Cab facility available
  • Rotational shifts
  • 5.5 days working

  • Interview Process:
  • Virtual Interview
  • Interested candidates can apply and grow their career with us!
  • Share your updated CV to apply.
  • HR- Bhagyashree-8308808566
  • bhagyashree.gujjula@transcom.com

Skills

US ProcessFluent EnglishE-commerceInternational Voice ProcessUK ProcessInternational BPOVoice ProcessVoiceCustomer SupportCustomer ServiceInternational Voice ProcessCustomer HandlingDeliveryVoice Process

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