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Job Description
Job description
Hiring: Customer Support Executive International Chat Process (E-commerce Platform -Seller support)
We are looking for enthusiastic and customer-focused professionals to join our team for an International Voice Process supporting a leading E-commerce platform.
Position: Customer Support Executive
Location: Pune
Process: International Chat E-commerce
Job Responsibilities:
Handle customer queries through international voice calls
Provide excellent customer service and resolve customer concerns
Assist customers with orders, payments, delivery, returns, and other issues
Maintain quality standards and achieve process targets
Candidate Requirements:
Excellent verbal communication skills
Minimum 6 months of experience in International Voice Process
Freshers with excellent communication skills may also be considered (UG/Graduate)
Customer handling skills and a positive attitude
Salary & Benefits:
CTC: Up to 32,000
Cab facility available
Rotational shifts
5.5 days working
Interview Process:
Virtual Interview
Interested candidates can apply and grow their career with us!
Share your updated CV to apply.
HR- Gayatri
7447667631
gayatri.soni@transcom.com
Skills
Customer RetentionRetentionEngagementChat ProcessClient SuccessClientRelationshipCustomer SatisfactionCustomer SupportCustomer ServiceInternational Voice ProcessCustomer HandlingDeliveryVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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