Urgently Hiring For Process Trainer Wealth Management & Taxation

Key Responsibilities

Training Delivery

• Conduct New Hire Training (NHT), cross-training, and refresher sessions on wealth management and taxation processes.
  
• Deliver training on financial planning concepts, investment products (mutual funds, equities, bonds, ETFs), and client portfolio management workflows.
  
• Facilitate taxation-related training (US or international), covering areas such as returns preparation, tax forms (1040/1099/5498/W-8/W-9), capital gains, cost basis, and tax-advantaged accounts.
  
• Ensure trainees meet accuracy, compliance, and productivity standards before going live.
  

Content Development

• Develop and update training materials, SOPs, case studies, and process flow documents.
  
• Create simulations and practical exercises for wealth advisory and tax compliance scenarios.
  
• Ensure training content reflects current tax laws, regulatory updates, and process changes.
  

Assessment & Performance Monitoring

• Assess trainee knowledge through tests, quizzes, practical case evaluations, and quality audits.
  
• Identify skill gaps and formulate targeted coaching and improvement plans.
  
• Provide continuous mentoring and support to associates on complex client scenarios.
  

Stakeholder Collaboration

• Collaborate with Operations, Quality, Compliance, and Client SMEs to ensure alignment on process requirements.
  
• Participate in calibration calls, knowledge-sharing sessions, and process reviews.
  
• Provide inputs for skill assessments and hiring evaluations for wealth & taxation teams.
  

Process & Quality Improvement

• Drive improvements based on training feedback, audit findings, and performance trends.
  
• Conduct root-cause analysis for recurring errors and deliver corrective training.
  
• Support continuous improvement and standardization initiatives.
  

Compliance & Documentation

• Maintain accurate training attendance, assessment scores, certification records, and audit-ready documentation.
  
• Ensure training activities comply with industry regulations (IRS guidelines, SEC rules, FINRA standards, FATCA, CRS) as applicable.
  
• Support internal and external audits by providing required training evidence.