Walk-in || International CHAT Process

Customer Support Executive -- CHAT PROCESS

International Process (E-commerce Platform)

We are looking for customer-focused professionals to join our team for an International Chat Process supporting a leading E-commerce platform.

Position: Customer Support Executive ( Chat Process)

Location: 1501 & 1508, 15th floor Nyati Enthral near Reliance mart Kharadi Pune 411014

Process: International Chat/Email

• Job Responsibilities:
• Handle customer queries through international Chat/Email/Voice.
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets.

Candidate Requirements:

• 1) Excellent verbal and written communication skills
• 2) Minimum 6 months of experience in International Voice/Chat Process.
• 3) Customer handling skills and a positive attitude

*Salary & Benefits:*

CTC: Up to 32,000

Both sides Cab facility available

Rotational shifts - 24 X 7

5.5 days working

Interview Process:

Face to Face

CONTACT :

HR Aashna Shaikh- 9028320248/ Aashna.shaikh@transcom.com..