Key Account Manager _ Recruitment Operations

Key Account Manager Recruitment Operations

Company: TeamLease Services Ltd.

Client: Airtel

Location: Chennai

Job Type: Full-Time

Job Summary

TeamLease Services is looking for an experienced Key Account Manager to manage end-to-end recruitment operations for its Airtel client account. The candidate will be responsible for managing blue-collar hiring operations, leading the recruitment team, handling client relationships, ensuring timely fulfilment of manpower requirements and achieving hiring targets.

Key Responsibilities

1. Client Relationship Management

• Act as the primary point of contact for Airtel stakeholders.
• Understand client manpower requirements and ensure timely fulfilment.
• Conduct regular review meetings and share recruitment performance updates.
• Resolve client escalations and maintain strong working relationships.

2. Recruitment Team Management

• Lead and manage a team of recruiters responsible for blue-collar hiring.
• Allocate hiring targets and monitor recruiter-wise performance.
• Drive daily sourcing, screening, interview scheduling and joining activities.
• Improve recruiter productivity and ensure target achievement.

3. Recruitment Operations

• Manage end-to-end bulk recruitment for Airtel requirements.
• Handle hiring for field-level and operational positions.
• Monitor candidate pipelines, interview turnouts, selections, offers and joinings.
• Ensure proper coordination for documentation, onboarding and BGV.
• Track dropouts and implement strategies to improve joining ratios.

4. MIS & Performance Management

• Prepare and present daily, weekly and monthly recruitment MIS.
• Monitor hiring TAT, fulfilment percentage, joining ratios and recruiter productivity.
• Identify hiring challenges and implement corrective action plans.
• Ensure achievement of agreed hiring targets and SLAs.Role & responsibilities.