Customer Support Associate || Kolkata Location || Tech Mahindra || WFO
Operations Maintenance & Support
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Job Description
We are currently having openings in our Voice Process 100% work from office.
With fixed salary & permanent hiring.
- Designation-
- Customer Support Associate
- Job Profile-
- Have to resolute customers query Voice Call
- Mandatory Criteria-
- Min HS Passed.
- Fresher & experienced both can apply
- Excellent verbal communication skill in English & Hindi without major MTI for Voice process
- Should have not applied for any Flipkart interview in last 3 month
- Customer orientation.
- Ready to work in 24/7 Shifts
- No planned leave for upcoming 3 month after joining
- 9 hour of the day, 8 hrs. work and 1 hour break
- Should have a typing speed of 30WPM with 90% accuracy
- Interview Structure-
- HR round - General check.
- Typing Test
- OPS round General Check
- Voice Versant (V4 and above)
- PMAP
- Client Round Video Call
- Payouts –
- Salary for minimum 12 months experience candidate – 220,000 LPA, 16.200 K/Month.
- Fresher- 212,000 LPA, 15.603 K/ Month.
- Salary for Apprentice (Complete Fresher & doesn’t have any PF account)192,100 LPA, 16,008 k/Month.
- 100% fixed salary
- Documents Required –
- Education Mark sheets
- Eaadhar
- Aadhar Card
- Pan Card
- Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
- Location details for Walkin interview:
Tech Mahindra, DLF2, 4th Floor, Tower C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)
Candidates need to carry CV & Aadhar card(Government id card)
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Contact Person: Sakshi Priya
Contact Person: 7482986298
Skills
Customer SupportGood Communication In EnglishVoice ProcessBPO HiringInbound ProcessDomestic Voice ProcessBpo VoiceProblem SolvingCustomer SupportVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.
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