Customer Support Executive

Department Icon Operations Maintenance & Support
Posted: 7 months ago
0-2 years
Mumbai Suburban, Mumbai (All Areas)
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description



Role: Customer Support Executive

Location: Chandivali, Mumbai

Shift Window: 8 AM - 8 PM (Any 10 hours Shift)

Working Days: 5 days a week

Week Offs: 2 rotational week offs

  • Handle inbound calls & emails from customer regrading educational loans process.
  • Provide accurate information and resolve customer queries effectively.
  • Excellent verbal communication skills in English.
  • Strong customer service orientation with persuasive upselling skills.
  • Willingness to work rotational week offs.

For More Info

Contact No - 8850866042

Email- AkshitaAshok.Teli@TechMahindra.com


Skills

Solving QueriesBlended ProcessBPOHandling Customer QueriesCustomer ServiceVoice ProcessInboundEmail ProcessCustomer SupportCustomer Service

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About Company

Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.

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