Huge Openings At Tech Mahindra - Voice Process (WFH)

Department Icon Operations Maintenance & Support
Posted: 11 months ago
0-5 years
Remote
Operations Maintenance & Support
work from office
Full Time

Posted: 11 months ago
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Job Description

  • Designation-
  • Customer Support Associate (CSA).
  • Contractual (90 days)
  • Job Profile-
  • Have to resolve customers query Voice Call

System Requirements

  • Minimum Win 10 needed with 10GB ram and above.
  • i5, 7gen or above processor mandatory
  • Proper Internet connection. (30MBPS)
  • Mandatory Criteria-
  • Min HS Passed.
  • Fresher & Experience (Min 12 months) both can apply.
  • Excellent verbal communication skill in Assamese and English without major MTI for Voice process.
  • Customer Orientation.
  • Ready to work on 24/7 Shifts.
  • No planned leave for upcoming 3 months after joining.
  • 10 hours of the day, 9 hrs. work and 1 hour break.
  • 5 days working
  • Should have a typing speed of 30WPM with 90% accuracy.
  • Interview Structure-
  • HR round - General check.
  • OPS round General Check
  • P-Map Test
  • Versant Test (Min 4 needed)
  • Client Round – Video Call
  • Payouts –
  • Salary for Fresher – 13000/-
  • Salary for minimum 1 Year experience candidate – 15000/-
  • 100% fixed salary.
  • Documents Required –
  • Education Mark sheets (Mandatory
  • Aadhar Card (E-Aadhar mandatory)
  • Pan Card
  • For Experienced (Offer letter, Exp Letter & Last 3 months pay slip needed)

Skills

Customer SupportVoice ProcessCustomer CareProcessVoiceTechnical AnalysisCustomer SupportVoice Process

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About Company

Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.

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