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Job Description
Role & responsibilities
- Handle email or chat for global clients
- Resolve customer queries and provide accurate support
- Maintain professionalism and customer satisfaction on every chat
- Comfortable with rotational shifts and fast-paced work environment
- Strong problem-solving and listening skills.
Skills
- Strong communication & interpersonal skills
- Active listening and problem-solving ability
- Customer-centric approach
- Ability to handle difficult conversations calmly
- Quick learner with adaptability
- Professional and clear telephone etiquette
Perks and benefits Salary: as per experience (Salary are totally depends over experience) Both side cabs (if candidates address is within hiring zone) WhatsApp your cv at 8882534429(Poonam)
Skills
International Chat ProcessChat ProcessChatInternationalProcessCustomer SatisfactionIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.
Important dates & deadlines?
Application Deadline
02 May 26, 04:41 PM IST
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