TECH Mahindra Hiring-Customer Support Executive || WFO - Kolkata

Department Icon Operations Maintenance & Support
Posted: 7 months ago
0-5 years
Kolkata
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description

Tech Mahindra is Hiring Associate Customer Support || WFO – Kolkata(Manicasadona)

Job Profile:-

  • Handle customer queries via voice calls/chat
  • Provide effective resolution to customer queries
  • Minimum qualification: 10+2 or 3 Years Diploma
  • Freshers & experienced candidates can apply
  • Excellent verbal communication skills in English & Hindi
  • Customer-oriented approach
  • Ready to work in 24/7 shifts
  • Typing speed of 30 WPM with 90% accuracy
  • Cab facilities available(Odd hours)
  • Complete Work from Office
  • Immediate joiners preferred

Interview Structure:-

  • HR Round (General Screening)
  • Online Assessment
  • Typing Test
  • Versant Test
  • Operations Round

Documents Required:-

  • Updated CV
  • Educational Mark Sheets
  • Aadhaar Card
  • PAN Card

Walk-in Interview Location:-

  • Tech Mahindra, East Tower, Manicasadona,
  • Action Area II, New Town, 15th Floor,
  • Kolkata, West Bengal

HR Details:-

  • Sofia: 6290181817
  • Sadikul: 9177899521
  • Darshana: 9432769112
  • Email: sofia.saha@techmahindra.com

Skills

BPOVoice ProcessVoiceTechnical AnalysisTechnical SupportProcessWfoCustomer SupportOperationsScreening

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About Company

Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.

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