TECH Mahindra Hiring-Customer Support Executive || WFO - Kolkata
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Job Description
Tech Mahindra is Hiring Associate Customer Support || WFO – Kolkata(Manicasadona)
Job Profile:-
- Handle customer queries via voice calls/chat
- Provide effective resolution to customer queries
- Minimum qualification: 10+2 or 3 Years Diploma
- Freshers & experienced candidates can apply
- Excellent verbal communication skills in English & Hindi
- Customer-oriented approach
- Ready to work in 24/7 shifts
- Typing speed of 30 WPM with 90% accuracy
- Cab facilities available(Odd hours)
- Complete Work from Office
- Immediate joiners preferred
Interview Structure:-
- HR Round (General Screening)
- Online Assessment
- Typing Test
- Versant Test
- Operations Round
Documents Required:-
- Updated CV
- Educational Mark Sheets
- Aadhaar Card
- PAN Card
Walk-in Interview Location:-
- Tech Mahindra, East Tower, Manicasadona,
- Action Area II, New Town, 15th Floor,
- Kolkata, West Bengal
HR Details:-
- Sofia: 6290181817
- Sadikul: 9177899521
- Darshana: 9432769112
- Email: sofia.saha@techmahindra.com
Skills
BPOVoice ProcessVoiceTechnical AnalysisTechnical SupportProcessWfoCustomer SupportOperationsScreeningIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.
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