Manager/AM-IT (CRO)

Responsibilities ( but not limited to)

Maintains organizations information technology strategies, effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.

Plan and develop Tech Observer Information technology infrastructure on Private Cloud Based technology like AWS etc . Provides technical expertise to identify, troubleshoot, and resolve production support issues for the database, web, and domain, servers, applications(CTMS,CDMS) and initiates, coordinates, and enforces systems, policies, and procedure

• Ensures efficiency of batch and online database operations through ongoing system monitoring and tuning .
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Carrying out data testing and data cleansing initiatives, coordinating with clinical teams, developers and third parties.
• Working with clinical data manager & to collate and analyze key reporting information from electronic systems and databases.
• Assuring all IT activities are performed within the parameters of applicable laws , codes, and regulations
• Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
• Monitoring daily operations, including server hardware, software, and operating systems.
• Attending internal and external meetings considered appropriate.
• Support and motivate team members to achieve set goals and objectives.
• Performs other duties as assigned by the senior management.

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

• Maintains organizations information technology strategies, effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Working with clinical data manager & to collate and analyze key reporting information from electronic systems and databases.
• Assuring all IT activities are performed within the parameters of applicable laws , codes, and regulations
• Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
• Performs other duties as assigned by the senior management.
• Support and motivate team members to achieve set goals and objectives.

Assists in the planning, design, documentation, and implementation of various systems to include desktop PCs, servers, network equipment, user collaboration platforms like Office 365, MDM platform and software applications.

Managing and implementation of various Infrastructure and Data security policies and procedures for Tech Observer and its affiliates in compliance with GXP, ITIL, ISO-27001 and 21 CFRPart11 compliance.

Maintain an accurate inventory of all IT assets, including hardware, software, licenses, and warranties, ensuring up-to-date records.

Manage vendor relationships, software licenses, and hardware inventory to ensure systems are up-to-date and properly supported