Desktop Support Engineer/Network Engineer L1

At TechFlex, our mission is to unlock new levels for everyone through digital transformation. TechFlex is the fastest-growing player in the I.T. solutions and consultancy industry. By combining the deep I.T. experience of the leaders and the common problems in the market, TechFlex enables clients to unlock more opportunities, save time and money, and grow their business capacity.

The team at TechFlex is growing and is expanding the line of solutions to better serve more customers. Were looking for people passionate about distilling complexity across a breadth of problems & help in implementing the right solutions for our customer base.

Were looking for a Desktop Support Engineer/Network Engineer L1 to help us install and debug the digital solutions in our product suite.

About The Role

• Location:
• Mumbai
• India

Job Type

Full-time

Youll Thrive In This Role If You

• Have a minimum of 1-2 years experience
• Possess prior experience in servers, storage & backup, and handling technical support calls
• Know how to install OS, basic software, and printers
• Have troubleshooting and monitoring know-how
• Are able to communicate through emails and calls
• Have knowledge on Networking (Switches , Routers, Load Balancer) and Security (Antivirus, Firewall)
• Strong desktop management and knowledge
• Can debug issues and communicate assistance
• Take pride in taking ownership and driving projects to business impact

Our Core Values

• Service experience excellence. We treat every client we have with the utmost care. We do all we can to craft the best experience and serve only with excellence.
• Moving with passion & urgency. We have a healthy relationship with urgency and channel it to show up for our clients. Time is the most valuable resource and we cherish it dearly.
• Going above & beyond. Our best work often comes from selflessness and teamwork. We work as one to get the job done and we go out of our way to celebrate together.

  Stay connected

• Want to see what other new roles might be available Consider following us on our LinkedIn.
• Note
• To join TechFlex, you must be legally authorized to work as an employee of an India-based company.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.