Admission Counselor

Company Description skillsbee (tecfuge) is an education-focused organization dedicated to helping learners access high-quality training and career advancement opportunities. The team works closely with students and professionals to guide them toward programs that match their goals and potential. skillsbee values clear communication, ethical counseling, and student-centered support throughout the admission process. Team members collaborate in a dynamic environment where initiative, reliability, and a commitment to learning are encouraged. Joining skillsbee offers the opportunity to make a direct impact on learners futures in a growing education sector.

Role Description This is a full-time, on-site Admission Counselor role based in Kozhikode. The Admission Counselor will guide prospective learners through the entire admission process, from initial inquiry to enrollment, providing accurate information about programs, admission requirements, fees, and timelines. Responsibilities include meeting and counseling walk-in and scheduled visitors, responding to phone and online inquiries, conducting follow-up outreach, and maintaining detailed records of leads and applications. The role also involves supporting information sessions or events, coordinating with internal teams to ensure a smooth onboarding experience, and meeting counseling and enrollment targets while maintaining a learner-first approach.

Qualifications

• Candidates should possess strong Interpersonal Communication and Communication skills to engage effectively with prospective learners and families.
• Candidates should possess solid Customer Service skills to handle inquiries, resolve concerns, and provide a positive experience throughout the admission journey.
• Candidates should possess Sales skills to convert inquiries into enrollments ethically, manage leads, and work toward defined admission targets.
• Candidates should possess an understanding of the Education domain to explain programs clearly, assess learner needs, and recommend suitable courses.
• Candidates should have proficiency in basic computer applications (e.g., CRM tools, spreadsheets, email), along with strong organizational and time-management abilities.
• Candidates should demonstrate a learner-centric mindset, attention to detail, the ability to work in a team environment, and readiness to work on-site in Kozhikode.
• A bachelors degree in any discipline, and prior experience in admissions, counseling, or education services, is preferred but not mandatory.