Customer Support Executive

Role Summary: We are looking for a confident and immediate joiner for customer service job role with good English speaking skills.

Role & responsibilities:

• Handle customer queries through calls, emails, and chats.
• Provide customer support and ensure timely issue resolution.
• Manage client interactions and maintain customer relationships.
• Perform follow-ups and coordinate with internal teams.
• Update customer information in CRM systems.
• Maintain records, documentation, and process compliance.
• Deliver excellent customer service and customer satisfaction.

Eligibility:

• Any Graduate/ Undergraduate.
• Fresher to 3years experience.
• Good communication skills in English & Hindi.
• Basic knowledge of MS Excel and CRM tools.
• Customer-centric approach with good problem-solving skills.