Sr. Academic Councilor

Were Hiring | Senior Academic Counselor

About SkillsBee Academy

SkillsBee Academy is a fast-growing online learning platform focused on delivering industry-relevant, skill-based education. Our mission is to bridge the gap between traditional education and real-world industry requirements by empowering learners with practical knowledge, mentorship, and career-focused training.

Job Overview

We are looking for an experienced and result-driven Senior Academic Counselor to join our team. The ideal candidate will be responsible for guiding prospective learners, understanding their career goals, and helping them choose the right courses and learning paths.

This role combines academic counseling, learner engagement, and admissions conversion, requiring excellent communication, relationship-building, and lead conversion skills.

Key Responsibilities

• Counsel students and working professionals regarding courses, career opportunities, and learning pathways
• Understand learner requirements, career goals, and recommend suitable programs
• Handle inbound and outbound leads through calls, WhatsApp, email, and other communication channels
• Follow up consistently with prospective learners and convert inquiries into enrollments
• Achieve monthly admission and revenue targets
• Build strong relationships with learners and ensure a positive counseling experience
• Handle objections and resolve learner concerns professionally
• Coordinate with academic and operations teams for seamless onboarding
• Maintain accurate lead records, student data, and reports in CRM/Excel
• Support junior counselors and contribute to process improvements

Requirements

• Minimum 2+ years of experience in Academic Counseling / Admissions / Education Sales / EdTech
• Prior EdTech industry experience preferred
• Strong communication, negotiation, and convincing skills
• Excellent counseling and relationship management abilities
• Ability to understand learner psychology and career aspirations
• Proven track record in lead conversion and target achievement
• Proficiency in CRM tools, Excel, and reporting
• Fluency in English and Malayalam preferred

Preferred Skills

• Sales-driven mindset with learner-centric approach
• Strong follow-up and objection-handling skills
• Leadership and mentoring capability
• Problem-solving mindset
• Time management and multitasking

Why Join SkillsBee Academy

• Competitive salary with performance incentives
• Fast-growing and dynamic work environment
• Career growth and advancement opportunities
• Opportunity to make a meaningful impact in learners careers