Non-Voice Domestic Chat Process - Customer Support

Greetings from Teleperformance!!!

Process: Web chat into Telecom

Role: Customer Support

Shift: 7AM-12AM (Rotational Shift)

Location: Ambit IT Park, Ambattur Chennai

Qualification: Any Degree (UG & PG both can apply)

Experience: Min 1 yr in any BPO (Mandatory)

Looking for immediate joiners

Interested candidates can call Milan 9500701170 11Am to 5PM

Roles and Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
  
• Provide timely and effective solutions to customers' issues.
  
• Maintain accurate records of all interactions with customers using CRM software.
  

Desired Candidate Profile

• 1-2 years of experience in non-voice processes such as email support or chat processing.
  
• Good communication skills in English (Oral & written)

• Should have basic knowledge about telecom process.

• Should have typing skill.

• Should have knowledge to draft mail.
  

Walk-In Location:

82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Note: while you come for walk-In interview carry your updated resume & Aadhar card mention Milan / Divya Lakshmi on top of your resume.